Thursday, 11 February 2016

Cima E1 Exam Question No 50:

Question No 50:

Results and enablers are features of which ONE of the following?

A.
Servqual
B.
Total Quality Management (TQM)
C.
The European Foundation for Quality Management (EFQM) excellence model
D.
Competitive bench marking

Answer: C

No comments:

Post a Comment

Note: only a member of this blog may post a comment.